Shipping Policy
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Shipping Policy
At Nilsa, we are committed to providing you with a seamless shopping experience. We partner with Amazon to fulfill and ship your orders, ensuring fast and reliable delivery. Please read our shipping policy below:
Processing Time
– All orders are processed within 1-4 business days after your payment has been confirmed.
– Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Delivery Times
– We utilize special shipping services, which allows us to provide you with various shipping options:
– Standard Shipping: 3-5 business days – Free above 50$
– Expedited Shipping: 2-3 business days – Additional shipping cost
– Overnight Shipping: 1 business day – Additional shipping cost
– Delivery times may vary depending on your location and the shipping method selected at checkout.
Shipping Costs
– Shipping costs are calculated at checkout based on the selected shipping method and the total weight of your order.
– Orders over $50 qualify for *free standard shipping*.
Order Tracking
– Once your order has shipped, you will receive an email with tracking information so you can monitor your shipment’s progress.
International Shipping
– For international orders, customs fees and taxes may apply. These fees are the responsibility of the customer and will be collected at the time of delivery.
Issues with Delivery
– If you experience any issues with your shipment, such as delays or missing packages, please contact us at customer service email. We will work with Amazon to resolve the issue as quickly as possible.